Similar to the use case as requested in this post, my team is looking for a solution to add alerts to an already existing incident within Pagerduty. This is desirable over the alert log as the number of alert instances are communicated in the UI without an additional click. See the image below as an example.
We’re aware of the presence of the
incident_key acting as a de-duplication key, but the behavior is a bit off the mark. While it creates a log message, that isn’t immediately clear in the UI which is a requirement due to our alert volume.
Taking a look at the API documentation to post incidents via the API, it appears there’s no public API to make the above happen. Is that correct?